Service

Service for our customers

 

We pay particular attention to servicing and maintenance requirements during the planning: reducing the burden of maintenance through the use of extensive diagnostic systems.

Extensive diagnostic systems are taken into consideration in the switchgear, software program and visualisation during the planning phase. Many of the visualisation tools, such as search functions for documentation, reporting systems and overview screens, simplify maintenance. The service can easily be carried out on site.

In addition, our online service offers customers flexible support after the start of production and ensures reliability with short response times. The structured and easy-to-understand design of the automation in software and hardware together with our short response times are our fast track to effective service.